Help & FAQ's
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What is Perkaholic?
Perkaholic is a digital membership program that offers exclusive discounts and perks at various merchants.
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How do I join Perkaholic?
You can join Perkaholic by signing up on our website or through our mobile app.
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What is the cost of membership?
◦ There are 3 different tiers of memberships ▪ Basic plan - $30 for 3 months ▪ Standard plan - $50 for 6 months ▪ Premium plan - $80 for 12 months.
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What do I get with my membership?
You'll get access to exclusive discounts and perks at our partner merchants, plus other benefits like discounted membership plan
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Can I cancel my membership?
Yes, you can cancel at any time through your account settings or by contacting our customer service team.
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How do I redeem my discounts and perks?
Simply show your digital membership card at participating merchants to receive your discount or perk.
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What merchants are included in the program?
We have a growing list of merchants across various categories from dining and entertainment to travel and attractions.
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What devices are compatible with the Perkaholic app?
Our app is available on both iOS and Android devices.
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How do I access my digital membership?
You can find your digital membership in the Perkaholic app or on our website.
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How do I contact customer service?
You can reach us through our website, social media, or by emailing support@perkaholic.com.au
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Can I share my membership with my family?
Yes, memberships can be shared with up to 5 family members. However, a voucher can only be redeemed once, unless otherwise specified.
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How do I update my account information?
You can update your account information through your account settings on our website or app.